STIB-MIVB

4.0
11.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

About this app
The STIB-MIVB app is all you need to get around Brussels by metro, bus, tram or train. Buy your tickets in just one click and get real-time info.

Brupass (XL) tickets at your fingertips
- Your ticket is immediately available on the app. That will save you precious time!
- No need to look for a vending machine, buy your ticket wherever and whenever you want.
- You can purchase Brupass (XL) 1 or 10 journeys via the app. Opt for the 10 journey ticket and save money. This way, you can travel hassle-free at a reduced price!

Real-time info
- Keep up to date with the app: you'll find real-time info not only on the STIB-MIVB network, but also on SNCB-NMBS trains and TEC and De Lijn buses.
- Mark your most frequently used lines or stops as favourites to get an updated overview of your usual route.

A personalised route planner
- Plan your journey from A to Z and choose your own departure date and time.
- Make a connection very easily thanks to the STIB-MIVB app. The interactive map also indicates De Lijn, SNCB-NMBS and TEC stops with real-time departure times.
- Are you looking for the shortest route? The one with the fewest connections? Or with the least walking? The app takes your preferences into account.

Content of your MOBIB card
- Want to know how many journeys you have left on your MOBIB card? Connect your card to the app via NFC and you'll find out.
- Whether you have a season ticket or a ticket, you can simply reload your MOBIB card via the app. Please note that it will take at least 24 hours before your ticket or season ticket is available on your MOBIB card.

Everyone deserves to travel comfortably
- Need an escalator or lift? Use the ""Info"" tab to see in real time for each station whether all escalators and lifts are working.
- For buses and tram lines 7 and 9, the app tells you the degree to which a stop is accessible.

Download the STIB-MIVB app now and enjoy worry-free travel in and around Brussels!
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
11K reviews
Robert Simpson
April 26, 2024
When it works it's fine but it keeps locking the account. Password reset never works and customer service is unresponsive. Have to continually uninstall and reinstall with a new email. I'm running out of email addresses to use.
Did you find this helpful?
STIB-MIVB
April 29, 2024
Hello Robert, thank you for your review. Could you maybe tell us a bit more (what you mean by 'locking the account', send us screenshots, and explain the different steps you follow to have your account 'locked') at mobile@stib.brussels so that we can help you? Kind regards - The STIB Mobile team
Tobias J
March 25, 2024
Structure of app is counter intuative, design and UX are terrible. Lacks modern ease of use functions like Google pay, ability to scan VISA/Mastercard. No way to buy ticket when searching for a journey. Digital tickets QR code is not easily accesible. It took me only 2 minutes to find above issues. Im certain I'll find many more
Did you find this helpful?
STIB-MIVB
March 26, 2024
Hello Tobias, thank you for your feedback. We are constantly trying to improve our app to give the best experience to our users. Don't hesitate to give us more details if you find more at mobile@stib.brussels. Kind regards - The STIB Mobile team
Petruta Pirvan
May 21, 2024
I cannot create an account. I met the parameters for the password nevertheles, I always receive an error. I've been trying over and again to no avail.
Did you find this helpful?
STIB-MIVB
May 21, 2024
Hello, Thank you for your message. We are really sorry for the inconvenience, the application has encountered technical problems this morning. They are now resolved. Don't hesitate to send us more details (examples, screenshots) at mobile@stib-mivb.brussels if the problem persists. Kind regards - the STIB Mobile team

What's new

We squashed some bugs. Let us know if you find more.