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"She said YES! And the sparkle in her eyes was as bright as the Ring I chose from El arete. Thank you for making our moment magical."



 

Robert

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Jewelry Care Guide

Care and Cleaning Your Jewelry

Light, heat and chemicals can affect a colored gemstone's durability and color. Excessive heat and sudden temperature changes may also fracture the gem. Heat can easily remove the natural moisture some gems need to retain their beauty. Pearls can dry out, crack and discolor.

Exposure to chemicals can damage and discolor precious metals; gold, silver, and platinum. Its natural for sterling silver of oxidize when exposed to air it is the other metals, usually copper, that oxidizes in the air resulting in the build up of a tarnished layer on sterling silver jewelry.

  • Sterling Silver

Silver tarnishes faster in areas with high humidity and air pollution. Additionally contact with materials like cosmetics, hairspray, perfume, deodorant, body lotion, bleach, etc., can speed up the tarnishing process. Your ring may also become oxidized by reacting with acids in your skin, the moisture in perspiration, or by reacting with some other lotion or chemical on your skin. Below are some common culprits

  • Cosmetics

Make-up present on the skin or clothing is the most common cause of blackening or smudging. Cosmetics often contain chemical compounds which are harder than the jewelry itself. These compounds can rub off very tiny particles of metal which appear as jet black dust.

Solution: 

Remember to remove rings & jewelry while applying make-up. Using soap & water, clean the areas of your skin that will come into contact with the jewelry making sure all soap is rinsed off and your hands are dry

  • Moisture & Humidity

Moisture in the air or on the skin can react with the copper present in all Sterling Silver jewelry, causing a green discoloration and tarnish to develop. This is a fairly common complaint in hot, humid climates and can also affect individuals with particularly moist skin.

Solution: 

Keep your silver jewelry out of the bathroom and shower area. Leave your silver jewelry at home when you go to the gym, swimming pool or spa. 

  • Contact with Sulfur Compounds

Sulfur compounds can cause Sterling Silver to tarnish. Avoid wearing your jewelry in heavily polluted environments. Also be careful when handling coal or oil, and when preparing foods containing sulphur such as eggs, onions, fish or shellfish. 

 

Keep it clean and safe

El Arete jewelry should be removed before swimming in a chlorinated swimming pool, or before using household cleaners. Many cleaners contain ammonia, which is only safe for diamonds. Chlorine bleach, another common household solvent, can deteriorate gold alloys.

Store your clean dry jewelry in a dry air-tight container, anti-tarnish pouched or a dedicated jewelry box. Its best to store pieces individually. Always take off your jewelry before getting in the shower, swimming pool or hot tub, clean it with a dry soft cloth, or polishing cloth, before storing it away.

Clean most colored gems with a soft brush. A soft, lint-free cloth can also be used.

Soft gems, such as pearls, on the other hand, can easily be scratched. We suggest using an unused makeup brush instead.

Return Policy

We have a 14-day Return Policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@elaretejewelry.com. If your return is accepted, we’ll send you to return shipping details, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@elaretejewelry.com.


 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on international orders, sale items, or gift cards.


 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cruelty-Free Earth

Cruelty-Free Earth jewelry embodies compassion by exclusively using materials that cause no harm to animals. Our pieces are crafted from ethically sourced minerals, recycled metals, and lab-grown gems, ensuring every adornment is as kind to wildlife as it is beautiful. Wear your values with pride, guilt-free.


 

Free Shipping Over $300

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Imagine Her Glow: Gift a Piece as Stunning as Her

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Why We Stand Out?

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El Aréte

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Longevity

Durability

Hand-crafted

Temperature Maintained Crafted

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Heat Resistance

14 Days Return Policy

Begin Her Story: Discover The Perfect Jewel To Capture Her Heart

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