Highlights from the Business
Locally owned & operated
4 years in business
Luxury
Walk-ins welcome
Consultations available
Free parking
Review Highlights
“Nick was extremely knowledgeable on all pellet grills, and helped me select the right grill for my needs.” in 18 reviews
“Jim helped us design our built-in bbq island and helped us in selecting which appliances and sink to include.” in 16 reviews
“This is the second time we've had a bbq and island installed by BBQ Outlet and we've been happy both times.” in 5 reviews
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Overall rating
44 reviews
5 stars
4 stars
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1 star
- Robert B.Orange County, CA1196Feb 11, 2023Updated review
Another review for the guys at BBQ Grill Outlet in San Juan Capistrano. Had the equipment delivered today, a 56" Grill and Alfa Brio Pizza Oven. Another great job. And while the Alfa Oven conversion to natural gas was somewhat new to them, they handled it perfectly. Kudos to Gustavo, Leo, Jose and Nick. The store is lucky to have guys like that. Professional and a great work ethic. Left the area spotless. Wish I had more to order so I can have these guys back. I'm sure Jim will find something else for us to buy.
Helpful 0Thanks 0Love this 0Oh no 0Jan 28, 2023Previous reviewA great experience. Jim, our initial contact at the store was knowledgeable, friendly and, most of all, patient, as we made our decisions. Never hesitated to answer our many questions and designed a perfect island for our property. Tim, in operations and design, kept the feeling going. Always helpful and responsive. Flexible when we needed to be. Gustavo and Leo, the tile guys, were professional, pleasant and exacting. Did an excellent job in the framing and tiling of our island. Looking forward to the first steak I grill and pizza I make. Would strongly recommend a visit to their store in San Juan Capistrano for a
- Paul R.San Clemente, CA310411Apr 14, 2022
I'm on board with everyone else here. These guys are great! I worked with Jim. He helped me over a year ago, March 2021 to pick out everything. It took a few months to get but many more for me to finish my project. Now that we're done it looks awesome. The decisions Jim helped me with came out extremely well. We love our Hestan grill, burners, doors, fridge, everything!
Blanca at the their distribution center does a wonderful job. She is very attentive, informative and above all helpful. We really enjoyed working with her a lot too. Their delivery guy was also very accommodating. Can't recommend these guys enough. I would definitely use them again!Helpful 0Thanks 0Love this 0Oh no 0 - Todd F.San Clemente, CA453257Feb 1, 2022
Building an outdoor kitchen is stressful and freakin' expensive - you cannot go wrong with these guys, seriously. Jim is extraordinarily well-versed in the product lines, and the installation staff they have is absolutely TOP notch. Jim pushed me into Hestan (which I had never heard of) and wow is it worth the extra money. If anyone wants my personal opinion, have me wax poetic on how awesome it is. I'm loyal to these guys, though I don't think I'll need to build another outdoor kitchen, as they did too good a job :)
Helpful 0Thanks 0Love this 0Oh no 0 - Emma S.Chino Hills, CA07Mar 12, 2022
We are very happy with our new BBQ! Jose and Nick did a perfect job installing and are very knowledgeable.
Helpful 0Thanks 0Love this 0Oh no 0 - K K.Los Angeles, CA0228Jul 8, 2022
We had visited two other competitors stores looking to replace the twenty year old barbecue grill we inherited which is an "Excalibur". BBQ Grill Outlet in SJC had all the brands we had seen at other the other competitors in one place - so we were able to compare. We were welcomed by the team and informed of the features of the different options, the timeline for delivery and recommendation for installation.
BBQ Grill Outlet exceeded our expectations in terms of delivery, we were quoted 12 weeks but it arrived in 5/6 weeks. The follow up for scheduling the delivery down to the delivery was seamless - with lots of reminders. The second half of the payment was completed upon delivery. The driver was professional and efficient.
As the unit we purchased along with a door and a cover did not reach $3000 the installation would not be scheduled and organized by them. They gave us a contact for an installer who unfortunately did not seem interested to work with us. After I reached out three times to this installer I called it a day and found more reliable installers called South Coast Grill who are responsive, dependable and reliable. They will also be able to carry out the annual cleaning on the grill for years to come.Helpful 0Thanks 0Love this 0Oh no 0 - Lee P.Mission Viejo, CA03May 9, 2022
Landscaping projects are complicated, time consuming, and costly. This is the second time we've had a bbq and island installed by BBQ Outlet and we've been happy both times. We just moved to San Clemente and as part of our landscaping project, we had a Custome island built and installed. Customer service has been solid and consistent over the years.
Leonel and Christian were here today to install our island and they were great. Attention to detail was much appreciated and they took their time to do it right.
Not planning to move again anytime soon, but we would definitely use BBQ Outlet again if we needed them.Helpful 0Thanks 0Love this 0Oh no 0 - Carol S.Mission Viejo, CA06Oct 30, 2022
Nice and Jose' installed our new bbq, were friendly, organized, gave us very good tips on grilling and cleaning, and left our patio nice and clean. We were very happy with their work and suggestions! Very happy with our purchase.
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