MediDental Care

Went to MediDental after having a terrible experience at another dentist through an OpenCare referral, so I tried ZocDoc and was not dissapointed. I found MediDental, which is right down the street from me. The office was clean, the staff was friendly, I was seen on time AND was moved through the appointment quickly because I was on a time constraint. The Dental Assistant and Dr. Yan were both amazing and answered all my questions. I'm happy to have found a new dentist close to me.

I don't need to pay $125 to have a dentist tell me about things I already know.

I came in hoping for treatment for a root canal in one of my molars. I spoke to the front desk, over the phone, if they perform a root canal for tooth number 2. The front desk said yes, I schedule an appointment for a consultation to be turned away because this procedure requires an endodontist.

The clinic referred me to an endodontist that is located in Suffolk County that only works 4 days a week, no weekends.

Bottom line, I know what treatment I needed and the front desk if they perform this type of treatment and she said yes. The outcome was I didn't get the needed service because I need to see a specialist. I felt like I wasted my money and it was also a waste of time.

I guess it is partially my fault for not doing my full research because molars are usually performed by an endodontist but at the same time, I feel like the clinic already know that they can't perform it.

On the other hand, the clinic seems nice and the people who work there do want to provide the best customer service. However, they just don't have an endodontist on staff. This is why I gave this place an OK rating.

I would recommend this place if you need general services.

I originally wrote a review, but I felt like it was based more on emotion then my actual experience. I'm truly not happy with this office at all but they do deserved to get reviewed accordingly.

For starters this facility is clean and modern and easy to get to by train. The wait time is generally pretty fast and I've never had to wait long to be seen. The main dentist is efficient and gets the job done in a professional manner (highly recommended him). The office manager Daniel is nice and tries to rectify situations the best he can. However, he does gaslight you so be aware of that. Whoever's in charge of the payments truly needs a refresher in customer service. I self-pay, and I bought their in-house discount plan. My first visit I paid way more than I needed to in order to show good faith I was committed. When my bill exceeded a certain amount I asked if they can work with me, and I was met with a hard no without even looking into my account. After much pushback, they finally agreed to work with me.. Second situation I was place with a dentist I didn't request and he did AWFUL work. He had poor bedside manner I left with both sides of my mouth cut from opening It so wide. In addition to that the work he did fell out in less than a year. Unfortunately for me the plan lapsed by a couple days and I was not honored to come in and fix it. I then was put in a position where I had re-purchase the plan in order not to be charged an astronomical price . Moving forward when they fixed it they put the defective dirty one back in my mouth. Not sure if this is normal protocol but it certainly has me concerned of bacteria. Final straw with this place when they booked my appointment incorrectly and wasted my time going there for no reason. After all of these situations, I just decided to cut ties and find a different dentist because let's face is we are in NYC and they are on every corner.

After needing to find a dentist last minute to get an emergency fix, I called MediDental and was able to make a same day appointment!
Unheard of, I know. I know.

I arrived on time, filled out the necessary paperwork with the receptionist and headed to the back. And I was walking to the back, the receptionist advised I could watch Netflix if I was nervous.

I received a cleaning, x-rays, and a fix on a filling all under an hour! Unheard of!

9/10 would recommend and they will be seeing me again!

I cannot say enough good things about this place. The office is very warm and the staff are so friendly and accommodating. I also love that they are open on Sundays and till 7pm during the week. I don't ever have an issue getting an appointment with them!

made an appointment online with medidental care in astoria and it was a breeze doing so. a nice clean modern state of the art dental equipment and very nice professional staff. i made an appointment for xrays and cleaning which took a combine 40 minutes the most and after seeing the dentist for a no rush evaluation, two more visit for some minor recommended care and its a wrap. they take a bunch of health insurance plans including the one i have and any addition cost is explained in plain simple english. i would recommend this place and they do the basic to the heavy duty stuff as well. glad my cuz told me about medidental care in astoria and it was painless literally speaking.

What a fantastic team of professionals here! First off, they are open on Sundays, which allowed me to make an appointment for my mom, who at 83, is very cautious about any dental care due to bad experiences. She cancelled two appointments without my knowledge and their office manager, (Manny or Emanuel?) was so kind and understanding about allowing me to reschedule. What a gentleman! When we finally did make it in the place was well lit, clean and impeccably managed. Their staff was all wonderful and they treated my very fearful mom with the utmost care and kid gloves. She had the special of x-rays, cleaning and consult. They allowed me to be as close as possible during all the procedures and assuage any of my mom's anxiety. Their dental hygienist was thorough and gentle with her cleaning, their dentist was patient and answered all our questions. Really I would give them 10 stars if that were possible! Although we haven't moved forward with the treatment plan, that is in the works and I am so grateful for this fantastic dental service.

Had some serious issues with another dentist and Dr.Josef made it all perfect. I appreciate you guys . Thank you for all the help. Oh and Sonia is a gem !

Theres is one Dentist for everyone, causing him to multitask between patients.

Does not pay attention to detail

Does not have experience placing crowns.

Poor quality crowns

Messy and does thing too quick

Yells at his staff in front of you

Treats the staff like trash

So glad that I was able to find this place online . I was having pain in my gum. I came here two times and will definitely come here again. Each time I have come here ,I didn't have to wait for a long time to be seen. Have to compliment some of the staff that I have seen and was abla to get their names. Here they are : Dr. Regina Mardakayeva, Kenny ( Assistant ) , Danniel and Emmanuel. They are all wonderful ! Hopefully I will be able to get the names of the other staff persons who helped me.