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Exactly what we needed to be able to grill 2 burgers at the same time. I never believed the "4-serving" claim; based on grill surface area and burger diameter, I estimated it would fit 2 regular sized burgers; my estimate proved correct to my great satisfaction. (See picture with 2 burgers on the grill.)
Also, there is a plastic "stand" in the back, which permits 2 position settings. The grill lies "flat" at the default setting (the plastic stand is folded in). The grill is nicely sloped (higher in the back, lower in the front), if the rear "stand" is pulled out. Some reviewers who say it does not slope are probably not aware of the stand in the back that can be pulled out to make the grill slant forward. When to use which setting? When grilling a burger, pull out the rear stand so the grill slopes forward and the juices run off (instead of collecting and thus "boiling" rather than grilling the burger patty). When grilling a panini, fold the stand in or down so that the grill lies flat for the sandwich. (See picture of the grill back with the plastic stand.)
The "juice" collector on the front can now be connected to the grill. There are slots on the lower front of the grill for this. So, when the grill is moved, the collector moves too. This ensures that all runoff is collected and does not spill on the kitchen surface.
The plates are not removable, which is what I want. Removable plates are unsafe because they fall off when the grill is hot, causing problems (like burns, or how to put it back on while hot). Non-removable plates heat reliably and are solid — will never fall out.
Cleaning is easy. Once cooled down, I just put it on an empty sink and let warm water gently run across the plates while wiping it with wet soapy paper towels, and then rinse. I NEVER SOAK it, and never wet the cord particularly the part that plugs into the power socket.
Perfectly grilled burgers from freezer to plate in about 5 or 6 minutes — beats the microwave, stove top grill, frying pan, oven, or air fryer. (See video of the grill, well, grilling.) So glad to have this thingamajig in our kitchen.
