European-style Luxury Colorful Candle Crystal Oversized Chandelier Art Designer Foyer/Staircase Light Fixture
This oversized multi-layers european candle crystal chandelier uses artistic iron and high-quality two-sided transparent K9 crystal which features stunning details and a very high level of craftmanship. A true masterpiece for a luxurious, traditional interior. It's dazzling, attractive, simple post-modern design lets you enhance the taste of life, in the bedroom, dining room, lobby and other occasions, the interpretation of light luxury flavor and aesthetics of light, bring you the ultimate experience.
Voltage | 110V-120V/ 220V-240V |
Material | K9 Crystal |
Light Fixture Form | Chandelier |
Style | Luxury |
Light Source | E14 LED |
Bulb Included Or Not | Yes |
Dimmable | Yes |
Sloped Ceiling Adaptable | Yes |
Light Direction | Ambient |
Irradiation Area | 15㎡-45㎡ |
Fixture Shape | Flower |
Indoor/Outdoor Usage | Indoor |
Specific Uses |
Decoration |
Application Scenario | Living Room/ Wedding/ Hall/ Hotel Lobby/ Foyer |
Hanging Method | Flush Mount |
Chain Length | Adjustable , 78.7" Maximum (Support customization) |
Warranty | 3 Years, 90 days no reason to return |
Country of Origin | China |
Payment
Free shipping for all orders. No minimum purchase.
We currently accept major credit cards (VISA/MASTER/MAESTRO/JCB/AMERICAN EXPRESS/DINERS CLUB/DISCOVER).
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
You should receive a tracking confirmation email to track the status of your order within the 3-5 business day handling time after your order has been completely processed.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 7-21 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Transit Time
Due to logistics reasons, we currently only support logistics shipping in the United States/England/Canada/Australia, other countries do not yet support delivery.
Country
Estimated Delivery Time
Shipping Cost
Courier
USA
7-21 days
Free Shipping
UPS/Fedex/DHL
England
10-25 days
Free Shipping
UPS/Fedex/DHL
Canada7-21 daysFree Shipping
UPS/Fedex/DHL
Australia10-25 daysFree Shipping
UPS/Fedex/DHL
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Shipping Location:
- We only offer delivery on U.S. Excluding Colorado,Alaska, Hawaii, Puerto Rico, Guam .
- P.O. Box or APO/FPO/DPO and International delivery are not available now.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@deniselamp.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges.
We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
contact us
Email: support@deniselamp.com
Tel: 657 247 9027
Address:5468 Segundo Dr, Loveland
CO, 80538 US
Working Time:
Monday to Saturday:9am - 10pmSunday:10am - 6pm EST
At Deniselamp.com, customer satisfaction is our top priority. We understand that sometimes customers may need to return a product.
Orders can only be cancelled within 24 hours of order confirmation. After this time, refunds will not be available. If your order has not yet shipped, please contact us and we may be able to cancel your order.
If a customer needs to replace any products in their order after placing it, please contact our team within 48 hours. Otherwise, the order will be shipped as originally placed.
Our policy allows for returns and refunds under the following conditions:
Eligible Return & Exchange
If there is a problem with the product quality or it is damaged during transportation, we will offer free return and exchange services.
If there is no manufacturer defect and you simply changed your mind or want a different size, you still can return it. You will be responsible for both shipping cost. You need to pay for the shipping to ship it back to us and make sure the product is sealed in its original package and in a resalable condition. Once we receive the product and verify that the product is in new/unused condition, we will issue a refund minus the shipping cost for us.
Return Policy
You have 30 days from the date of receipt (as indicated by your tracking number) to return or exchange your purchase. To be eligible for a return, the item must be unused and in its original condition with original packaging.
For products received between Dec 24th, 2023 and Dec 31th, 2023, return time will be extended by 40 days.
Returns Process
Step 0: Read our return policy above to determine whether your order qualifies to be refunded/returned.
Step 1: Submit an inquiry including your reason for return at support@deniselamp.com
Step 2: We confirm the refund amount you qualify for depending on your reason for return and items in your order.
Step 3: We provide the return address and shipment labelling instructions. If you do not follow our instructions, we cannot give you your refund.
Step 4: You ship the item at your own cost. We do not cover the cost of return shipping or provide pre-paid labels. Please print out your order confirmation email and include it in the returning package.
Step 5: Notify us via email that you have sent your return and provide us with your tracking number if applicable.
Step 6: We will process your return within 3-5 business days of receiving your returned items.
Step 7: If it is shipped from our factory to the destination, you need to return the package to our factory.
If the package is shipped from our warehouse to the destination, you need to return the package to our warehouse, so we need to provide a different return address according to your order.
If the customer does not comply with the return policy, any potential risks and losses will be borne by the customer.
Refunds (if applicable)
If approved, your refund will be processed and credited to your original payment method within a few days.
Late or Missing Refunds (if applicable)
If you have not received your refund, please check your bank account and contact your credit card company and bank for further information. If you still have not received your refund, please contact us through our contact page.
We are committed to upholding your consumer rights. If you have any concerns about our compliance, please don't hesitate to contact us
Email: support@deniselamp.com
Tel: 657 247 9027
Address:5468 Segundo Dr, Loveland
CO, 80538 US
Working Time:
Monday to Saturday:9am - 10pmSunday:10am - 6pm EST
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